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Indigenous Community Support Worker – Open expressions – Remote

Thirrili
August 03, 2026
Full-time
Remote
Australia
Community Services

Position Overview

This role includes delivering on call service support, support services coordination and supporting community capacity through engagement, networking, sector stakeholder collaboration and partnership to Aboriginal and Torres Strait Islander individuals, families and communities bereaved or impacted by suicide or fatal incidents.

In addition, Thirrili seeks a set of attributes amongst all employees. These attributes being:

  • Strong Culturally Safe and Responsive trauma informed care and practice application.
  • Proficient at working closely with diverse teams and ability to work highly independently.
  • Strong case management skills, including referral, intake, screening and assessment, support planning, case review and crisis support.
  • Ability to travel frequently, off road and on light aircrafts and travel to regional and remote communities. Ability to work in a hybrid workforce model – in-office or remotely.

Key accountabilities

  • Provide culturally safe and responsive grief and loss support to Aboriginal and Torres Strait Islander families impacted by suicide or fatal incidents including service supports coordination to link counselling and other local and/or regional support services based on assessed need/s.
  • Demonstrated relationships and links with the regional and local Indigenous community.
  • Deliver service supports coordination to provide ‘wrap around’ supports to Indigenous individuals, their families and communities, including sector networking and stakeholder collaboration and partnership to the benefit of Indigenous people and communities.
  • Identify and coordinate local and regional culturally safe and responsive community and support resources that can be mobilised in response to the suicide death of a person in the local Aboriginal and Torres Strait Islander community.
  • Promote culturally safe and responsive service delivery in the workplace through promotion, and consultation as required.
  • Demonstrated ability to work autonomously and within a team environment to effectively contribute to work unit and achievement of organisational goals.

Community Engagement

  • Develop (with support) projects to deliver and meet program and project objectives and initiatives under the agency’s agreement.
  • Implementation, setting and goal achievement of community capacity building project plans.
  • Developing local sector and community members literacy in suicide postvention supports and healing

Professional Practice

  • Participate in case supervision, regular reviews of caseload, handover processes and seek practice guidance as required with the internal operational and practice supports and external supervision.
  • Ability to hold and manage a client caseload and aspect within all aspects of a case management framework, including crisis management and responses, either individually, for family groups and communities.
  • Attend all required internal and external training to support this role which may include Indigenous Mental Health First Aid training.
  • Influence policy development and program design by demonstrating the value of Indigenous community controlled postvention services as a key contribution to Indigenous suicide prevention strategies.
  • Ability to provide culturally safe and responsive psychoeducation resources and programs for Indigenous individuals, families and communities.

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