Director Engagement, Indigenous Strategy and Services, External Engagement and Advancement
University of SydneyFull-time continuing role leading senior partnerships spanning Indigenous, web and advancement
Shape digital strategy across high-profile University portfolios
Offering a competitive remuneration package including 17% superannuation along with a comprehensive range of employee benefits
Solve by Talent is partnering with the University of Sydney to recruit a Director Engagement, Indigenous Strategy and Services, External Engagement and Advancement to support the delivery of key Information and Communications Technology program (ICT) initiatives that help shape the future of education, research, and innovation.
Why join the University of Sydney?
Join one of Australia’s leading universities at a pivotal point of change, where technology is evolving to better support student learning, empower teaching excellence, and enable research delivery at global scale.
ICT is central to delivering the University’s academic mission. Working across faculties, disciplines, and research communities, you will shape the platforms, services, and partnerships that enable student success, strengthen teaching, and accelerate research impact.
This work spans both the critical services that keep the University running every day and the ongoing improvement of systems and experiences.
With strong investment and clear direction, you’ll operate in a large and complex environment where your contribution has visible, meaningful impact across the University.
You’ll collaborate across academic and professional communities to help shape a more connected and capable University, supporting teaching excellence, research impact, and student success.
The opportunity
This is a senior engagement leadership role at the centre of the University’s digital transformation. You will act as a trusted advisor to leaders across Indigenous Strategy and Services, External Engagement and Advancement, translating business priorities into clear digital direction and helping shape a more connected, responsive ICT function.
These portfolios sit at the heart of how the University builds relationships, strengthens communities and advances its strategic goals. You will lead high-value stakeholder partnerships, guide demand into the ICT pipeline, and help shape ways of working in a function that is still evolving — making this a genuine opportunity to influence strategy, service experience and long-term impact.
What you’ll do
Build trusted relationships with senior leaders across Indigenous Strategy and Services, External Engagement and Advancement as their primary ICT partner
Shape portfolio roadmaps, capture demand and align digital priorities with the University’s Digital Sydney strategy and broader ICT roadmap
Provide executive-level guidance on technology opportunities, with particular relevance to platforms such as Salesforce, Adobe Experience Manager and related digital engagement tools
Lead a high-performing team of ICT Business Partners and service specialists, creating alignment across ICT and the University
Act as a senior escalation point, using insight, judgement and influence to resolve complex issues and drive continuous improvement
What we’re looking for
A senior ICT engagement leader with strong executive presence and the ability to build credibility with complex stakeholder groups
Experience translating business needs into practical digital strategies, roadmaps and solutions in a large and complex environment
Strong background in stakeholder-facing technology domains such as CRM, digital platforms, web, marketing technology or advancement systems
Demonstrated people leadership, commercial judgement and the ability to work through ambiguity, change and competing priorities
Indigenous cultural sensitivity and the ability to build respectful, effective relationships with Indigenous communities and colleagues
What’s in it for you?
We are committed to creating a culturally safe, supportive and inclusive workplace for Aboriginal and Torres Strait Islander staff.
At the University of Sydney, we support our staff with a range of benefits designed to enhance your career, wellbeing and work-life balance, including:
Up to 17% superannuation to support your financial future
Extremely generous parental leave entitlements
Competitive salary with salary packaging options
Generous cultural leave and flexible working arrangements
Access to Indigenous professional and career development programs, including mentoring, leadership programs, and development funding
Health and wellbeing programs including Fitness Passport
Access to a vibrant, globally recognised university community
Participation in an internal Indigenous staff network, providing cultural connection, peer support and professional development opportunities
YURA network (promoting sharing of experiences, and professional support for Aboriginal and Torres Strait Islander staff members)
How to apply
If you’re looking for an opportunity to contribute to meaningful projects while building your leadership career in a world-class university environment, we would love to hear from you.
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
Accessibility and inclusion
The University of Sydney is committed to creating an inclusive recruitment experience for all candidates. If you require adjustments or additional support at any stage of the recruitment process, we encourage you to let us know.
This may include adjustments to the interview format, additional time, breaks, accessible interview locations, receiving materials in advance, or any other practical support that will help you participate comfortably.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Zoe Crouch on zoe.crouch@sydney.edu.au.
EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University.
Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process.
Sponsorship / work rights for Australia
You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.
© The University of Sydney
The University reserves the right not to proceed with any appointment.
Click to view the Position Description for this role.
Applications Close
Monday 27 April 2026 11:59 PM