Senior Indigenous Student Support Advisor (Identified*)

• Permanent/Continuing, full time appointment

• Level 6/7: $94,998 – $117,633 + 17% Superannuation

• Generous working conditions in a great location, with sociable hours, family friendly policies, flexible work practices and culturally sensitive leave provisions, including cultural and ceremonial leave

This position is identified for Australian Indigenous people, pursuant to section14 (d) of the NSW Anti-Discrimination Act. UOW considers that being of Aboriginal and/or Torres Strait Islander descent is a genuine occupational qualification or requirement for this position under relevant anti-discrimination legislation. 

UOW is committed to equality, diversity and inclusion and strives to be an employer of choice for Aboriginal and/or Torres Strait Islander Australians.

Are you passionate about empowering Aboriginal and Torres Strait Islander students to succeed in higher education? This is a meaningful opportunity to make a lasting impact by providing holistic, culturally safe support to students across their academic journey.

About the Role

As the Senior Indigenous Student Support Advisor, you will play a pivotal role within the Woolyungah Indigenous Centre, delivering high-level, strength-based support that enables Indigenous students to thrive. You will work closely with students from diverse backgrounds, including postgraduate, mature-age and those with additional needs, providing tailored guidance that supports both their academic progress and overall wellbeing.

This role involves case managing complex student cases, applying trauma-informed practice, and building strong, trusted relationships with students. You will collaborate across the University, including with the Indigenous Student Success Officer, Future Students teams and key academic and professional units, to ensure students receive coordinated, wraparound support from enquiry through to graduation.

What You’ll Be Doing

In this role, you will provide expert case management and specialist advice to students, supporting them through complex academic and personal challenges using a culturally safe and non-judgmental approach. You will design and implement targeted strategies to improve access, transition and retention, ensuring students are supported at every stage of their journey.

You will help shape engagement strategies, improve service delivery systems and promote best practice approaches, supporting sustainable and professional service delivery. 

Your work will directly influence student success outcomes and contribute to continuous improvement across the Centre.

Position Description 

About You

You bring a strong background in student support, social work, welfare or psychology, along with demonstrated experience managing complex and sensitive cases. You are confident exercising sound judgement, taking initiative and delivering high-quality, student-centred services in a fast-paced environment.

You have a deep understanding of trauma-informed practice and are committed to strength-based approaches that empower students. Your interpersonal skills enable you to build trust quickly and maintain effective relationships with a diverse range of stakeholders, including students, academics and community members.

You will also bring experience working with Aboriginal and Torres Strait Islander people and communities, along with a genuine commitment to cultural safety, equity and inclusion. 

Closing Date: Sunday 17 May 2026, 11:55pm

Additional Information 

• The successful applicant is required to provide confirmation of their Aboriginal and/ or Torres Strait Islander heritage. UOW will conduct an authentication process of submitted documentation.

• This position has been classified as "child-related work". In accordance with relevant legislation, prohibited persons are not permitted to apply for positions that are classified as "chid-related work". Accordingly, candidates will be required to undertake and pass a Working with Children Check Clearance. 

   

• This position is subject to a National Criminal Check. 

• This position requires the incumbent to hold and maintain a valid, current Australian Driver License. 

• This position is not suitable for remote working arrangements. 

   

   

As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University’s employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation.

UOW is committed to equality, diversity and inclusion and strives to be an employer of choice for Aboriginal and/or Torres Strait Islander Australians. UOW offers excellent working conditions in a great location, with sociable hours, family friendly policies, flexible work practices, generous leave provisions including cultural & ceremonial leave and ongoing opportunities for professional development. The successful applicant is required to provide confirmation of their Aboriginal and/ or Torres Strait Islander heritage.