Revive Pathway is a state-of-the-art outpatient facility for the treatment of adults with opioid use disorder. We have created an innovative model of highly individualized, compassionate care, and we advance science in the field of opioid use disorder. Our purpose is to inspire hope and save lives – healing individuals, families, and communities along the way.
At Revive Pathway, our employees are valued agents for change in the opioid crisis. We are building a team of compassionate and dedicated individuals who are ready to make a difference. We want to work with people who are passionate about learning and who value connection, positivity, and being part of an amazing team.
We are currently seeking an Outreach Coordinator to support our clinic in El Cajon, CA. This position, reporting to the Clinic Director, is an excellent opportunity for someone excited to make an immediate and lasting impact in a growing company.
Position Overview:
Definition
Under general supervision, to perform work related to developing, implementing, promoting, maintaining and overseeing a variety of activities, programs and functions related to Revive Pathway; to perform outreach and engagement activities within the Native American community in Lake and Mendocino Counties; and to serve as a liaison to the Native American community to assist in providing Revive Pathway services to underserved and/or un-served members of the Native American community.
Distinguishing Characteristics
This is a unique, specialized Cultural Specialist – Native American. The Cultural Specialist classification is designed to support and develop connections with regional Native American communities. The Cultural Specialist position is responsible for the planning, development and implementation of an outreach and engagement process for Revive Pathway and is responsible for establishing and maintaining strong working relationships with community members, community partners, as well as encouraging stakeholder involvement in the development and implementation of outreach services to Tribal community and agencies. The Cultural Specialist will assist in the development of a variety of tools used to connect tribal community members with Revive Pathway services and will work with other staff within the Revive Pathway staff to ensure the needs of all clients are met, as well as providing support and guidance to family members, as appropriate. This is a discrete classification.
Supervision Received and Exercised
Receives general supervision from supervisory and/or management staff, depending on areas of work assignments. Exercises no supervision over staff. May provide lead direction, work coordination, and training, as assigned.
Primary Duties:
Specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job.
- Develops, implements, promotes, maintains and oversees a variety of activities, functions related to clinic outreach, with an emphasis to increase tribal participation in Revive Pathway services.
- Ensuring a safe and customer-service oriented approach to outreaching tribal community members. Provide culturally relevant materials and outreach efforts in conjunction with New Life staff, administration and management.
- Engages with a variety of stakeholders to develop and implement systematic outreach and engagement approaches to address the Opioid recovery needs of regional tribal populations.
- Develops and maintains relationships with a variety of agencies and other tribal community support entities to promote the clinic to meet the needs of tribal community clients.
- Educates the tribal community about the Revive Pathway.
- Generates and distributes appropriate reports and other materials to partner agencies.
- Participates in public speaking activities geared towards the target population; produces and/or participates in community events geared towards providing clinic support to the Native American community.
- Assists in connecting members of the Native American community with direct services through the Revive Pathway.
- Maintains a variety of records as required by state regulations, federal regulations, and/or County or Department policy and procedures.
- May assist other staff with design, planning and implementation of outreach and engagement activities of the Revive Pathway.
Minimum Requirements:
Education and Experience
Education equivalent to a four (4) year college degree in business or public administration, project management, behavioral or social service area, including, but not limited to: Addiction, Psychology, Sociology, Recreation, Child Care, Social Work, Counseling or a related field.
Four (4) years of responsible work experience providing administrative, behavioral health, or social services experience with at least two (2) years either in mental health or related social services and/or working directly with the Native American population.
- Experience with Federal, State and locally legislated/funded programs is desirable.
- Knowledge of public or tribal resources that can assist clients with their needs is strongly preferred.
- Incumbent must possess a clear understanding of the Native American culture and community. Current involvement with the Native American culture and local community is strongly preferred.
- Additional directly related experience and/or education may be substituted.
Knowledge of:
- Leadership principles, practices, and techniques.
- Effective principles, practices, and techniques to develop and maintain relationships with a variety of stakeholders.
- Biological, behavioral, and environmental aspects of opioid recovery problems.
- State, federal and local laws, regulations, and requirements for the provision of clinic level services.
- Scope and activities of public and private health other community resources as well as tribal resources.
- Modern office practices, procedures and equipment.
- Maintenance of files and information retrieval systems.
- Computerized methods used by the department for maintaining and updating records.
Skills & Abilities:
- Provide lead direction, work coordination, and training, as assigned.
- Engage community resources on behalf of clients to the Revive Pathway.
- Perform a variety of mental health support services with individual clients and groups, as assigned.
- Develop and maintain cooperative, constructive relationships with families of clients, members of professional disciplines, social agencies, and staff.
- Refer clients for case management services.
- Effectively work with clients, groups, and families.
- Recognize a potential crisis and refer to crisis intervention services.
- Handle stress and unusual client behavior.
- Maintain confidentiality of case information and use discretion in sensitive situations.
- Effectively represent the Revive Pathway with the public, community organizations, and other tribal agencies.
- Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines.
- Constantly demonstrate cooperative behavior with colleagues, supervisors, and customers/clients.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, use hands to keyboard or type, handle materials used in performing the essential functions of the classification, and reach with hands and arms. The employee will be asked to perform repetitive behaviors (e.g., typing and data entry). The employee must occasionally lift and/or move up to 25 pounds (think boxes of paper). Specific vision abilities required by this classification include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Sufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal instructions and communicate effectively in person, by telephone. While performing the duties of this classification, the employee works in an office setting where the noise level in the work environment is usually moderate. The employee must also analyze and evaluate situations and adopt effective courses of action.
Why Work for Us?
Our team is a family with each person vital to our mission. Our team members are forward-thinking and passionate about creating change. We foster a culture of autonomy and ownership made possible by the trustworthiness and honesty of our team members. In a field that can sometimes leave staff feeling numb or powerless, we support active teamwork by responding with engagement, participation, and empathy. We treat patients with respect. And we believe that being curious and positive makes a difference.
Our vision is to guide people to a new life. Our hope is to inspire individuals, families, and communities--and to save lives in the process. Our team embodies the values of Respect, Growth, Compassion, Teamwork, and Commitment.
We support our team through a competitive salary and benefits package (for example, Revive Pathway pays for 90% of the insurance premium for employees) and opportunities for continuing education and professional advancement. Revive Pathway staff will also be cross trained to meet the needs of patients and to make each day a success. On-the-job training will empower team members, as we believe the excellence of the clinic and the professional development of our staff complement one another.
Please visit www.rp.health for more information.