Aboriginal Hospital Liaison Officer
Eastern HealthAboriginal Hospital Liaison Officer
- Permanent full-time | 5 weeks annual leave + monthly day off included
- Work across Eastern Health sites | Every day is different!
- Culture of learning and improvement | Partner in care in our health service
About the role
As the Aboriginal Hospital Liaison Officer (AHLO), you will provide culturally safe and effective support to Aboriginal and Torres Strait Islander patients within the hospital setting. Working across Box Hill Hospital, Maroondah Hospital, Angliss Hospital, Wantirna Health and other Eastern Health sites, you will deliver patient liaison and cultural support services across the Emergency Department, acute, sub-acute, and inpatient services, ensuring that culturally appropriate care is provided to Aboriginal and Torres Strait Islander patients and their families. You will also provide advice and guidance to staff on matters relating to Aboriginal cultural needs and culturally responsive care.
In collaboration with the patient's treating team, you will support the delivery of culturally appropriate care and facilitate safe discharge planning back into the community. This includes connecting patients with suitable Aboriginal and/or mainstream services that align with their individual preferences and needs.
The role plays an integral part in improving the identification of Aboriginal and Torres Strait Islander patients and acts as a cultural broker and educator, fostering understanding and collaboration between Aboriginal and non-Aboriginal staff, patients, and services.
About you
To be successful in this role you will possess:
- Relevant qualifications in community, social work or healthcare
- A strong commitment to high quality care
- Be of Aboriginal or Torres Strait Islander descent
- Demonstrated knowledge and experience of the provision of Aboriginal health services in the mainstream health, primary care or welfare sectors.
- The ability to work as part of a diverse team
- Excellent communication and organisational skills
Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role, and an offer is conditional on this being up to date prior to employment.
About Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.
This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!
- Mentor and Shadowing program
- Access to discovery days across our 50 sites
- Study and professional development leave
- Friendly and supportive teams
- Commitment to diversity, equity and inclusion
- Fitness passport for work-life balance
- Employee assistance program accessible to you and your loved ones
- Flexible working hours and excellent entitlements
- Salary packaging options and an employee benefits scheme
- Access to private health insurance offers
- Digital upskilling, such as excel and Power-Bi training
- Cafes at all our hospitals
Next steps
Apply online if you feel we are a good match, you have the skills and qualities to make a difference and are eligible to work in Australia. We review all applications when we receive them, and we notify unsuccessful candidates. If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.
Good to know
- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.
- We do not accept recruitment agency applications.
Please click here to view the Position Description.
Contact Person: Megan Prout
Contact Number: 0400 943 182
Contact Email: Megan.Prout@easternhealth.org.au
Job Posting End Date: Wednesday 19 August 2026
Need help submitting your application?
Contact the Hiring Manager listed in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (option 1) for support.
Click here for the Candidate Guide for help with our recruitment process!
Our Values in Action
Respect for all | Safe always | Partnering in care | Learning and improving every day