Project Officer - Aboriginal Health Program

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

An exciting opportuntiy/secondment has arisen within the PECE team for a staff member who is passionate about patient experience and strengthening systems that support optimal patient outcomes.

• Fixed Term - 12-Months
• Part Time at 48 hrs per f/n
• Managers and Administrative Workers Grade 4 (HS4-HS29)
• Alfred Location

About the Department

Patient Experience and Consumer Engagement (PECE) was established to align the existing portfolios:

• Aboriginal Health
• Consumer and Community Participation
• Diversity, including cultural and linguistic diversity (CALD), lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ), disability and other seldom heard groups with potential unmet needs
• Patient Experience
• Volunteer Program (The Alfred and Caulfield Hospitals)

PECE strategically supports Alfred Health to implement, monitor and evaluate the Patients Come First (PCF) Strategy. The PCF Strategy is Alfred Health’s ‘road map’ for agreed priorities of care and service to support the best possible experience of care for all our patients, irrespective of their individual preferences, values and expressed needs.

We are seeking a highly organised and motivated person to join Alfred Health’s Patient Experience Consumer Engagement team as the Project Officer supporting Aboriginal Health. This role focuses on advancing key Aboriginal Health priorities across Alfred Health, including the Reconciliation Action Plan, Cultural Safety Plan, and Aboriginal Employment Strategy, contributing to better health outcomes for Aboriginal and Torres Strait Islander communities. You will work collaboratively with the Director Patient Experience, Aboriginal health team, clinical teams, and other stakeholders to deliver innnovative solutions and drive meaningful, culturally informed change to the experience for First Nations patients and community.

Qualifications and Experience Required

• Undergraduate degree in a health-related field (e.g., Nursing, Allied Health, Public Health) or equivalent experience.
• Passionate about improving healthcare quality and patient outcomes
• Experience working with the Aboriginal and Torres Strait Islander people and communities and/or other communities who are undeserved and seldom heard.
• Strong stakeholder engagement and communication skills.
• Organised, proactive, and able to manage dynamic workflows.
• Knowledge of healthcare systems and trends, particularly within Victoria.

Staff Benefits

• Generous salary packaging and novated leasing are available through Maxxia
• Onsite child care services, a payroll deductible expense
• Onsite staff gym, a payroll deductible expense
• Access to health and wellbeing incentives
• Discounted health insurance

If you would like further details regarding this position, please email Katrina Lewis, Director Patient Experience Cosnumer Engagement k.lewis2@alfred.org.au 

Applications close at 11.00pm on Friday, 16 January 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.