Job Description:
Job Description:
Parsons is seeking a motivated and client-focused Indigenous Infrastructure Team Lead to join our Infrastructure team in Manitoba. In this role, you will be responsible for managing and strengthening relationships with key clients, ensuring their needs are met, and driving the success of infrastructure projects across the region. As the primary liaison between clients and internal teams, you will oversee service delivery, resolve challenges, and identify opportunities to enhance client satisfaction and project outcomes. This position offers the opportunity to work on impactful projects that shape the future of Manitoba’s infrastructure.
What You'll Be Doing:
Serve as the main point of contact for clients (primarily Indigenous), ensuring clear communication and alignment of project goals.
Collaborate with internal teams to deliver tailored solutions that meet client needs and exceed expectations.
Monitor client accounts, analyze feedback, and proactively address concerns to maintain strong relationships.
Develop strategies to improve client retention, satisfaction, and overall service delivery.
Identify opportunities for business growth and work with leadership to expand Parsons’ presence in Manitoba’s infrastructure sector.
Ensure projects are delivered on time, within scope, and in alignment with Parsons’ high standards of quality and professionalism.
What Required Skills You'll Bring:
Experience working with Indigenous communities, demonstrating cultural sensitivity, collaboration, and the ability to build meaningful partnerships.
Demonstrated ability to make strategic decisions, influence outcomes, and proactively identify client needs to strengthen relationships and uncover growth opportunities.
Solid understanding of project management principles and methodologies, with prior experience managing complex infrastructure projects.
Knowledge of industry practices, regulations, and the design process for infrastructure projects.
Proven ability to manage interdisciplinary teams, mentor professionals, foster collaboration, and navigate change management effectively to drive team success and project outcomes.
Strong written and verbal communication abilities, including preparing reports, presentations, and correspondence, as well as engaging in public meetings and negotiations to support client and stakeholder collaboration.
Skilled in managing disputes professionally and constructively, ensuring positive outcomes while maintaining strong client and team relationships.
Exceptional ability to manage multiple tasks and priorities efficiently, with a focus on delivering high-quality results that align with organizational goals.
What Desired Skills You'll Bring
Experience in Manitoba.
Experience in in northern, remote, and cold-climate infrastructure applications.
Ability to apply engineering knowledge to multiple civil-related fields such as municipal, water resources, transportation, water & wastewater treatment, and solid waste.
Education and Typical Experience:
Bachelor's Degree in Engineering (or related field) and typically 7+ years of related work experience. Professional Engineer registration may be required.
A broad general technical and business background.
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