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Library Volunteer - Job Search Assistant

City of Appleton
Volunteer
On-site
Appleton, Wisconsin, United States
Volunteer

Job Description

OVERVIEW and iMPACT:
Volunteer Job Search Assistants at the Appleton Public Library (APL) provide help to people searching for jobs for a variety of career and employment-related needs. APL offers free access to study rooms, computers with internet, and wi-fi, so volunteers can provide individual assistance to people seeking assistance. Volunteers are typically available to assist job seekers with job searches, online applications, building a resume and cover letter, learning new skills (upskilling) using our FREE digital resources such as Gale Courses and Mango Languages, and exploring career changes.

Examples of Duties

RESPONSIBILITIES and EXPECTATIONS:

  •  Providing employment assistance, training, and resources to people looking for work

  • Teaching patrons to set up accounts and use online resources for employment, training, and education:

         - Job search sites (i.e., Job Center, Indeed, etc.)

         - APL upskilling resources (i.e., Gale Courses, Mango Languages)

         - Community resources (i.e., 2-1-1, community bulletin board, jobs/career/business bulletin board)

  • Finding résumé templates and/or assisting with creating résumés

  •  Listening attentively and asking open-ended questions to help patrons identify and articulate job skills

  • Printing, scanning, and copying on public APL devices

  • Providing library directions (i.e., bathrooms) and hours

Typical Qualifications

QUALIFICATIONS and COMMITMENT:

  • Passionate about helping others in our community

  • Respectful and non-judgmental of individuals from diverse backgrounds, cultures, and abilities

  • Able to provide friendly, patient, and non-judgmental instruction and assistance

  •  Proficient with a variety of computer skills:

                 - Navigating websites and search engines

                 - Microsoft Office suite

                 - Various Internet browsers (Chrome, FireFox, Edge, etc)

                 - Computers, tablets, and smartphones

  • Able to work shifts for a minimum of 2 hours on a Wednesday or Thursday afternoon (please inquire to learn specific times)

  • Preferring candidates with conversational Spanish to serve job seekers during specific shifts

  • Training will be provided