Indigenous Student Success Officer

Job Description

• Full-time, Ongoing position at HEW Level 6.
• Parramatta South Campus with flexible work arrangements.
• Salary: $95,777 – $102,659 per annum, plus 17% Super and Leave Loading

This is an identified position supporting Indigenous student success across Western Sydney University.

The Opportunity

As an Indigenous Student Success Officer, you will play a pivotal role in fostering trusted, enduring relationships between Western Sydney University and Indigenous Australian communities. This position is central to delivering culturally safe, strengths-based support to Indigenous students throughout their academic journey.

You will work closely with the Badanami Centre for Indigenous Education and other student support units to enhance the student experience and embed Indigenous knowledges and perspectives across teaching, research, and engagement. Your efforts will contribute to improving access, retention, and success for Indigenous students while strengthening community partnerships.

This role also involves advising staff on culturally appropriate practices and protocols, coordinating student-focused events, and supporting initiatives that align with the University’s strategic commitments to Indigenous education and leadership.

What Success Looks Like:

• Build and maintain strong, respectful relationships with Indigenous Elders and communities.
• Provide culturally safe, holistic advice and support to Indigenous students.
• Organise and contribute to culturally appropriate student-focused events and initiatives.
• Advise on policies and practices impacting Indigenous students and communities.
• Monitor and report on Indigenous support programs and initiatives.

Please refer to the Position Description for full details.

About You

• Identified position: Must be an Aboriginal and/or Torres Strait Islander person.
• Undergraduate degree in a relevant discipline with extensive professional experience.
• Strong understanding of Indigenous cultures, histories, and contemporary issues.
• Excellent communication and interpersonal skills to engage diverse stakeholders.
• Ability to manage multiple priorities and meet deadlines in a complex environment.

Benefits
We invest in the people who make our mission possible. Beyond a rewarding career, we offer a suite of benefits designed to support your physical, financial, and family wellbeing:

• Fitness Passport: Access hundreds of gyms and pools across the state.
• Onsite Childcare: Convenient facilities with exclusive staff discounts and salary packaging options.
• Financial Benefits: Salary sacrifice options for onsite parking and novated motor vehicle leasing,
• Holistic Support: Free Employee Assistance Program (EAP) along with discounted retail and private health cover.

Application Details

• Position Enquiries: Direct to Sanyu Mugambwa, Faculty General Manager, SABEL via [email protected]. Please include the job reference code REF414H. 
• Closing Date: 11:59pm, Monday 16 February 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact [email protected].

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.