Aboriginal Senior Case Manager

• Contract role |30.4 hours per week | until December 2026
• Location: Kempsey NSW 2440
• Salary: $72150+ Super + NFP Salary Packaging
• Make a meaningful difference to the lives of Australians in need! 

Life at Mission Australia 

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your Opportunity 

Youth on Track is an early intervention program for 10–17-year-olds who are at-risk of long-term involvement in the justice system. Youth on Track supports young people (and their families) through case management and evidence-informed interventions to reduce their criminogenic risks and address their needs.

This is a unique opportunity to work in a program designed to intervene earlier to divert young people away from the criminal justice system. You will deliver intensive case management supports to young people and their families to address criminogenic risks and needs.

Due to the geographical area the program covers, outreach work is an essential part of the role, and a pool car is provided.

Applicants for this position must be Aboriginal and/or Torres Strait Islander, identify as being Aboriginal and/or Torres Strait Islander and be accepted in the community as such. An applicant's race is a genuine occupational qualification and is authorised under Section 14(d) of the NSW Anti-Discrimination Act 1977.

Your key responsibilities will be to:

• Respond in a timely manner to referrals and conduct intake processes within guidelines.
• Deliver intensive case management supports to young people and their families.
• Identify individual concerns through suitable assessments and work to increase pro-social behaviour.
• Develop and regularly review individualised and family case plans for each Individual young person.
• Deliver a range of evidence-based interventions to address risk factors.
• Build relationships based on trust and respect, supporting young people to achieve goals and reduce criminogenic risks.
• Identify needs cultural needs and provide cultural support where required.

Requirements for Success

• Relevant tertiary qualifications (Cert IV or higher) in Youth Work, Case Management or equivalent expertise gained through previous industry experience.
• Extensive experience in intensive Case Management and working with young people.
• Demonstrated understanding of best practice criminogenic interventions related to behavioural and rehabilitation supports.
• Ability to travel between locations and provide outreach support to clients.
• Demonstrated ability to work independently and as part of a team.
• Minimum Class C Drivers Licence

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities 
• Opportunity to purchase additional annual leave 
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au  

Find out more about a career with Mission Australia. 

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you